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F&I Department 5-Step Process to Improve Gross Profit/Unit
As a former dealer and now a faculty member for the NCM Institute, I know that every franchised new vehicle dealer is looking to impact the bottom line profitability of their dealership, and no...
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Today’s Hot Topic: Expense Control
Hot topics for Twenty Groups change as much as the seasons change. Recently, the hot topic has been expense control. I decided to recap some ideas that have been discussed over the past few years at...
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F&I Best Practices: Pay-Plans
There’s a saying in the auto sales industry that goes a little something like this: “Every good F&I manager works a pay plan.” Okay, maybe it’s not quite as catchy a saying as “the early bird gets...
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F&I for Gen Y: Their Way or the Highway
These days, slicing and dicing away at the amount of time it takes for a customer to buy a car is the name of the game in the auto industry. It makes perfect sense. You can’t fault consumers for not...
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Integrating Desking and F&I to Boost Sales and Profits
I developed my Desking and F&I Integration workshop to address the single biggest factor limiting sales and profits in dealerships today – the bottleneck that exists between the sales and F&I...
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Turbocharge Your Profits by Extracting the Sales Bottleneck
Everybody knows that bottlenecks are the killers of progress and productivity. Where there’s a bottleneck, there’s a problem! Unfortunately, the vast majority of dealerships aren’t aware that their...
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